Support

How can we help?

For help with My Bible Companion, send a support request and include your device model, iOS version, app version, and a short description of the issue.

Core app use

The app does not require a separate account. Daily devotional, Bible reading, bookmarks, notes, highlights, memory practice, and local study tools can be used without connecting AI.

iCloud sync

iCloud sync is optional. If enabled, supported study data syncs through your private Apple iCloud account. Check iCloud availability and Apple ID settings if sync appears delayed.

AI study

AI study is optional and uses a bring-your-own-key model. If AI requests fail, confirm your provider, API key, model selection, and provider account limits.

Audio Bible

Audio Bible playback requires network access for the supported online audio source. Background playback uses iOS media controls where available.